Frequently Asked Questions
Find answers to common questions about your shopping experience
How do I know which size to order?
We provide a detailed size guide on every product page. Since we curate items from various designers, we also include specific fit notes (e.g., 'runs large' or 'true to size') in the product description.
When will my order ship?
Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking information as soon as your package leaves our warehouse.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we process orders immediately. Once an order is placed, we are unable to make changes or cancellations.
Do you restock items that are sold out?
We frequently restock our most popular styles. You can sign up for 'Back in Stock' notifications on the product page to be alerted via email.
Is my payment information secure?
Yes, we use industry-standard SSL encryption to protect your personal and payment details during the checkout process.
Do you offer international shipping?
Currently, Shop the Mint ships to all 50 U.S. states and Canada. We are working on expanding to more international destinations soon.
